Privacy Policy
About Us
Mister Master & Little Miss ("MMLMKids", "we", "our", "us") recognise the importance of the privacy of our online visitors ("you", "your", "yours") and are committed to protecting your privacy when you are using our website https://www.mmlmkids.com/ (the "Site").
We’re a company registered in England and Wales with a company number 8519154. Our registered office is 4 Dukes Court, Bognor Road, Chichester, West Sussex, England PO19 8FX. Our registered VAT number is 221567719.
This privacy policy guides how we collect, store and use the information that you provide us with. By visiting MMLMKIDS.COM you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions.
Please note that this Privacy Policy applies to MMLMKids but not to websites maintained by other companies or organisations to which we link. Please bear this in mind and read the Privacy Policy of any other companies or organisations before submitting any personal information.
If you do not agree with this Privacy Policy you must not use this Site or submit any information to us.
The Information we collect
MMLMKids collects personal information from its online visitors when they register an account, place an order, comment or enter a competition.
When registering for an account on the Site you will be required to provide your name, billing address, delivery address, email address, telephone number and a password. When placing an order on the Site we need to hold personal information including your name, email address, phone number, billing and shipping address so that we can process and fulfil your order and keep you updated on it’s status.
Your credit/debit card details are entered directly into the Paypal Payment System and are neither transmitted nor held on MMLMKids systems.
When commenting on the Blog section of the Site you will be asked to provide your name when you submit a message. We may also collect any information that you submit.
If you enter a competition operated by us we may collect information about you such as your name, address and contact details.
We may also collect non-personal data about the use of the website for the purposes of monitoring and improving the Site. This includes pages visited, times and volume of use of the services. These statistics will not include any information that can be used to identify any individual.
The Site uses cookies to store the contents of your shopping bag and wish list. Some browsers may also use cookies to store your password, username and other personal information on your computer but this information is not transmitted to us.
Protecting your information
We will only collect personally identifiable information to serve you in view of our legitimate business purposes as set out on this page. We endeavour to maintain appropriate safeguards to ensure the security and privacy of the information you provide us with. When you place an order or access your account information, we use a Secure Socket Layer (SSL) encryption which encrypts your information before it is sent to us to protect it from unauthorised use.
We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you via our Site.
Who sees this information
We may disclose your information to members of our group and our employees. In order to fulfil orders we may ask for your telephone number which may be given to our courier service for delivery to keep you updated on the status of your order.
We may disclose your personal information to third parties who operate elements of our Site. These may include businesses who provide technology services such as hosting our servers, email distribution and business partners who provide delivery fulfilment services. On occasion we may provide your information to customer service agencies for analysis purposes, on our behalf, so that we can monitor and improve the services we provide.
Where these disclosures are made, these third parties will be subject to confidentiality agreements, fully comply with the MMLMKids Privacy policy and be carried out in accordance with the requirements of the law.
We may use aggregate statistics in order to monitor Site usage. In order to develop the Site and our services, this information may be provided to third parties. These statistics will not include information that can be used to identify any individual.
We do not sell or rent the information you provide to third parties and we do not sell or pass your details to third parties for marketing purposes.
How is this information used
MMLMKids will use your personal information in order to process orders, payments and to provide you with a personalised shopping experience. We will also use your information to fulfil and deliver your orders, and to contact you with your order status and generally maintain your account.
When you register with MMLMKids you will be asked if you want to subscribe to our Newsletter. If you choose to do so, the information you provide will allow us to alert you to new products, features, special offers, competitions and events of interest.
We also collate statistical information about site traffic, sales and other commercial information but these statistics do not include any information which can identify you personally.
We may also use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can improve our site design to better meet your needs.
If you contact us we may keep a record of that correspondence and your contact details. To contact you by email or telephone to ask for your feedback and comments on our services.
Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.
Should you choose to have your name and personal data removed from our database all together, you can do so by sending an email to info@mmlm-kids.com.